Policies

Thank you for choosing Pela Cura Anti Aging and Wellness.

Our primary mission is to deliver the best and most comprehensive care available. An important part of the mission is making the cost of optimal care as easy and manageable for our patients as possible by offering several payment options.

Payment Options:

You can choose from:

– Cash, Check, Visa, MasterCard or Discover Card

– CareCredit’s Healtcare Credit Card

– No Interest if Paid in Full within 6 & 12 Months*

– 14.90% APR and Fixed Monthly Payments Required Until Paid in Full over 24 & 36 Months**

– Allow you to pay over time

– No annual fees or pre-payment penalties

Please note:

Pela Cura Anti Aging and Wellness requires payment at the time of appointment!

If you choose to discontinue care before treatment is complete, your refund will be determined upon review of your case. Refunds are not guaranteed, and no there are no product returns unless there is a manufacturing flaw (i.e. broken pump, etc.).

For plans requiring multiple appointments, patients may pay for each individual session at the time of service/appointment.

For patients with insurance we are happy to work with your carrier to maximize your benefit and provide you with the documentation you need to receive reimbursement for your treatment. However, we do not file insurance on your behalf. It is up to each patient to call your insurance carrier prior to treatment in order to determine level of coverage.

A fee in the amount of the appointment scheduled is charged for patients who miss or cancel with less than 24 hour notice for physician appointments. No-shows or less than 24 hour notice for physician appointments will result in a patient charge as availability is limited and last minute cancellations or no-shows impact the practitioners’ ability to see patients in need of care.

Pela Cura Anti Aging and Wellness charges $50 for returned checks.

If you have any questions, please do not hesitate to ask. We are here to help you get the quality care you want or need.